We will gladly send you tickets that have been paid, for a service fee of 1,50 €, or hold them at the evening box office. We cannot accept any responsibility for the shipment of your tickets. Print@home tickets will be sent via E-Mail for free. Different rules apply for group orders.
When receiving your tickets, please immediately check the date, quantity and price of the tickets. Complaints made at a later time cannot be recognised. For payment with a telephone or written order and for online sales, please issue us a SEPA direct debit or authorise payment via credit card at our box office.Tickets cannot be returned or exchanged.
Casting changes as well as situations beyond our control (traffic situation, illness, strike, weather, etc.) likewise do not constitute a right to exchange or return. Refunds cannot be offered for unused tickets. Staatstheater Stuttgart reserves the right to take legal action in the event of ticket reselling at higher prices.
For further information regarding ticket pre-sales please check our general terms